Monday, May 10, 2010

Out –Of-Home Ad Firms Get Their Act Together

Out of home advertising has been around since the cave man. In a world gone crazy with digital options, we might wonder whether its efficacy is being challenged? Certainly it has never achieved the share of advertising in Australia that it commands in other developed markets, ironic given we spend more time outdoors than most other nations. Is there a chance out of home can grow its share given the inevitable launch of more competitors in the media sector?


Last week I had the privilege of chairing an out of home panel at the Media Federation of Australia’s NGen conference, attended by the younger members of our media industry. The panel included four CEOs from the sector. During the course of the hour, I was struck by many things, but mostly by how much had changed since the early ‘80s when I began my media career.


The industry is far more professional and formidable today than it was then. Ooh! Media’s Brendon Cook spoke to the huge consolidation of operators we’ve seen, and how that has made it easier and more efficient to buy national coverage. APN’s Richard Herring talked about the dramatic improvement in real estate use, better site presentation and the introduction of video formats. AdShel’s Steve McCarthy spoke about the exciting move away from static sites to ‘consumer dialogue’ using mobile technology. Eyecorp’s Mike Tyquin discussed the move from a largely roadside broadcast medium, to one that now offers a breadth of options in more engaged environments such as transit, retail precincts, office towers and universities. We have also seen the introduction of shorter length campaign options, and much faster copy changes.


All of the operators are excited by the digital age and keen to keep embracing new opportunities. Importantly though, Cook referenced the challenge of video formats in roadside inventory. A major study is currently being undertaken to assess the safety impact on drivers and pedestrians, which hopes to influence government legislation around this very tricky issue. This is less of a problem in retail and pedestrian environments, where we can expect more video options over time as panels become increasingly affordable. Herring was excited about the increased flexibility this will provide advertisers in potentially being able to schedule time sensitive advertising in different day parts. Tyquin however cautioned that video formats will need to do more than just allow copy changes every eight seconds to justify the investment in screens, consumer interactivity is key.


And most recently with the launch of MOVE (measurement of outdoor visibility and exposure) we have seen the industry tackle its biggest issue, the lack of a measurement currency. This is a huge step that has taken years of lobbying to achieve, and a massive investment from the OOH companies. It’s early days, but McCarthy was encouraged that the integrity of the data was not being questioned given the considerable industry consultation during the system’s development. All of the panel agreed the data is starting to change the types of briefs and conversations being had about OOH. But will it increase OOH’s share of advertising? Cook felt an increase from 4 per cent to 6 per cent was not unrealistic in the shorter term, with growth coming from increased investment in all formats as well as new technologies.


Herring made an important observation though. While the MOVE data is a breakthrough, ultimately advertisers are most interested in the results that OOH can deliver. To that end, Starcom’s ongoing IntenTrack study is helping us to quantify the effect that OOH options are having on influencing behaviours, particular in conjunction with the newer digital media options.


The good news is that OOH options are still very effective across every product category we measure, and are helping to stimulate behaviour in other digital media channels as well as influencing intention to buy and direct sales. In any given month, an average of 27 per cent of all people recall seeing OOH advertising in specific advertising categories. This is lowest for skincare at 21 per cent and highest for fast food at 38 per cent.


If we drill into the beer category, exposure to OOH beers ads dramatically increases claimed brand behaviour on every metric. Consumers are 55 per cent more likely to purchase, five time more likely to talk about and recommend the brand, twice as likely to look for the brand in store or on-premise, nine times more likely to attend a beer event, and nine times more likely to search online or visit the brand website. The results are similarly impressive in other categories.


It’s amazing to see how far the OOH industry has come, and its future is looking bright. Only six years ago, it was impossible to get these guys to co-operate on industry wide initiatives. Now Herring quotes their biggest recent achievement as the industry’s coming together to jointly promote effectiveness and launch the OOH currency, without “the knives coming out and blood on the floor”. I couldn’t agree more. Whether the sector can achieve its lofty goal of doubling advertising share remains to be seen. But I really hope they do, because here is a group of fierce competitors who are investing in their future and have finally realised they are much stronger together than apart.


Written by John Sintras for afr.com 06.05.10.

Thursday, May 6, 2010

Starcom iPad experience

After great anticipation we received delivery of the first Starcom Australia iPad this week. Whilst Australian release is some time away yet, we decided that it would be beneficial for our staff and clients to experience this technology in advance of in market availability.

So far the Sydney office and Melbourne office have had the opportunity to test drive it, with the following general feedback:
  • More love it than like it, few were unimpressed
  • Happy with size and weight
  • Increased understanding of where it could/will fit into current device repertoire
  • Frustration over lack of connectivity in office (we don't have wifi)
  • Recognition of need to access at high speeds to get full benefit
  • Disappointed with lack of webcam
  • Strong belief that 3G model is more desirable but unconvinced desirable enough to add to the monthly bill line up
From an advertising perspective, we will be leading the way in terms of understanding how consumers experience it more broadly. For two key reasons:
  • We have a local client participating in a major press titles iPad application at launch
  • Our Global network have launched a research initiative, titled iPanel, which is now in market investigating human experience and consumer behaviors around the technology
The iPanel went live at release of iPad in the US and has already been tracking how the iPad has become a must have 'plaything' for users as they figure out what exactly the iPad is, how they can use it and what it might replace in their technology and media 'diet'. Early findings are really interesting.

For more information on more detailed study findings, feel free to get in touch.

One more thing. I love it myself, and can't wait for my own (3G one) which I will be buying as soon as it's available here!

Yvette

Tuesday, May 4, 2010

The rise of geo based marketing (and how to get free jimmy choo shoes)

Geographic based marketing has often been thrown around as mobile's big jump into the advertising space, but it's never really become a reality due to privacy factors as well as a number of technical hurdles.

The strong uptake of smartphones (think Blackberries, iPhones etc) with GPS capabilities have given rise to a number of applications that allow you to 'check in' to the various places you visit. You can also see where all your friends are which makes it easy to organise impromptu get-togethers or make recommendations on restaurants/read tips on what to do when you travel. There are a number of these apps, with the main two being Foursquare (see screenshots below) and Gowalla.



The rise of these applications have led to some interesting marketing promotions:

Jimmy Choo Trainer Hunt:



This is a really fun way of using Foursquare.

Jimmy Choo have set up a Foursquare account, Twitter account and Facebook page for 'CatchaChoo'. They regularly move around London, checking in to Foursquare, and placing a pair of trainers nearby and posting pictures on twitter.

If anyone can find the trainers and the representative while they're still there, and confront them with the phrase "I've been following you", they get to win a pair of trainers. I really like this because it's very straightforward, very low tech, and doesn't really need much planning or coordination. & it's fun!

This is similar to something done by Host for Levi's in Australia last year - only Levi's coordinated through twitter, and the Levi's reps had to hand over the jeans that they were wearing! Unfortunately this didn't have the level of promotion behind it for it to really take off. It did have a lot of potential though.

Pepsi Loot:


"PepsiCo is looking to match consumers with its foodservice partners (i.e., companies and restaurants that serve Pepsi products in their establishments) with a marketing program that combines a mobile application and a loyalty program.

'It's all about how you engage with consumers, and it's all about how consumers are living their lives,' Margery Schelling, chief marketing officer for PepsiCo Foodservice, tells Marketing Daily . 'I don't know any consumers who aren't travelling around with their phones.'
In mid-May, PepsiCo will launch Pepsi Loot, an iPhone app that uses geotargeting for people to find nearby restaurants that serve Pepsi beverages, ranging from chains Taco Bell, Pizza Hut, Arby's and Panda Express to individual restaurants that have Pepsi contracts, Schelling says. 'It's a big equalizer,' she says. 'It's bringing a lot of awareness to some of our smaller partners.'"

You can read more on this at Mediapost.

How do you think you might be able to apply this technology to your clients? There's some great opportunity here for retailers/food based clients.